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Predictive Dialer
Avyukta Intellicall Outbound Call Center Software Solutions works in a proactive approach to remarkably enhance your company’s productivity. Its next-generation features make it easily adaptable to any technological ecosphere and speed up the process of up-gradation.
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CTI Hardware
CTI, allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient, though it can also refer to server-based functionality such as automatic call routing.
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VoIP
VoIP is the transmission of voice and multimedia content over an internet connection. VoIP allows users to make voice calls from a computer, smartphone, other mobile devices, special VoIP phones, and WebRTC-enabled browsers.VoIP can also perform routing of incoming and outgoing calls through existing telephone networks. However, some VoIP services may only work over a computer or VoIP phone.
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CRM solution
Take your inbound and outbound sales to the next level using your branding with our technology. As our client, you will receive a white label CRM tailored to your brand that is hosted on a single-tenant server. Manage all of your sales leads and customers in one place within our state-of-the-art sales dialer. Easily customize fields, templates, and agent permissions.
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GSM Gateway
“A GSM Gateway or Fixed Cellular Terminal is a device which reduces costs when calling from a fixed telephone line to GSM network. In general, calling from the fixed network to a mobile network is more expensive than calling between mobile networks, but a GSM gateway allows you to save the difference.”
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PRI Card
A PRI card is used to connect PRI lines to IP PBX/ IP Telephony Server so that all the IP Phones/ Analog phones (extensions) can make outgoing calls or receive incoming calls using it. There are different PRI Cards for each type of PCI interface. One PRI Card can have 1,2 or 4 Slots to connect to 1,2 or 4 PRI lines.
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IT services
IT services refer to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run).
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Cloud telephony
Calls on cloud phone systems can be attended by agents from their mobile, tablet, PC, or any other device. Your sales and customer support can work remotely while staying at home to take calls from customers or prospects. Further, you can add as many agents as your company needs behind a single number, making it a highly scalable solution.
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